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Common Questions

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  • What to do if the transfer is successful but not received by the recipient?
  • Error “invalid”or “incorrect length” when importing mnemonic
  • How Can I Get Testnet ETH in imToken?
  • Error “Invalid address” when sending tokens from exchange to wallet
  • Why Some Tokens Do Not Have a Price
  • What should I do if my tokens are stolen?
  • imToken FAQs (Part 1)
  • imToken FAQs (part 2)
  • imToken FAQs (part 3)
  • imToken FAQs (Part 4)
imToken - Ethereum Wallet, Bitcoin Wallet - Help Center
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Disclaimer: imToken is not currently regulated or licensed, and does not offer any regulated services in any jurisdiction, including but not limited to any financial or payment services regulated by the Monetary Authority of Singapore under the Payment Services Act 2019 in Singapore.