The password requirement for imToken is no less than 8 characters. You can continuously enter commonly used password combinations to try to retrieve the password, with no limit on the times of inputs. If you still cannot retrieve the password, please reset it through the tutorial below.
Note: imToken is a decentralized wallet that does not store any user information. If your password is lost/forgotten, imToken cannot help you retrieve it and can only be reset by you.
How to reset password?
The prerequisite for resetting the password is that you have correctly backed up the mnemonic/private key, otherwise it cannot be reset.
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Ensure that the mnemonics/private keys of your all wallets are properly backed up .
- Uninstall imToken and go to the official website (https://token.im ) to download and install it again.
- Open imToken and select "Import existing wallet", then import the wallet mnemonic or private key to reset the password.
- If you want to restore other wallets, click "My Profile" - "Manage wallets", click the "+" button in the upper right corner, select "Import existing wallets", and import the mnemonic/private key of the wallet.
Related reading:
Note: Please keep the backup of the mnemonic or private key properly. Firstly, take network isolation measures and try to use physical media for backup. Secondly, take anti-loss measures.