Why does imToken offer the imToken Card*? Why is it unique?
A: imToken aims to innovate in card payments by leveraging the 'trust' aspect of blockchain's immutable on-chain data. Working with DCS Cards Centre Pte. Ltd., the issuer of the credit card, this approach facilitates the provision of small credit without a complex document verification process, resulting in a more seamless and simple application and payment experience.
* imToken Card is a cobranded card issued by DCS Card Centre Pte. Ltd.
What is imToken Card? What are the key features?
A: The imToken Card is a co-branded credit card issued by DCS Card Centre Pte. Ltd. Upon approval, you can make payments immediately without any token top-up or complex setup. Using the imToken app, you can effortlessly repay the card bill or increase the spending limit with DCS Token anytime and anywhere.
Is this a credit card? How much credit do I get?
A: Yes, it is a Mastercard credit card that comes bundled with S$500 credit limit and a D-Vault.
How can I repay my credit card bill with tokens?
A: Each imToken Card comes with a “D-Vault”, a virtual account provided by DCS, that supports multiple top-up channels. Using the imToken app and linking a wallet address, you can top-up into D-Vault with DCS Token from your wallet. The D-Vault balance will be automatically debited to pay your card spending on the first day of every month. Alternatively, you can use the D-Vault balance to repay your card outstanding amount anytime.
Can I change the wallet address that links to the imToken Card?
A: Yes, you can change the wallet address linked to the imToken Card. Presently, it supports Ethereum. We plan to add more popular chains in the future.
What is my spending limit? Can I increase my spending limit?
A: Your maximum spending limit is the credit limit and the balance you have in D-Vault. You can top up your D-Vault account with DCS Token at any time through the imToken App to increase your spending limit.
What happens if the payment is not made by the due date?
A: You will incur a late payment fee of S$50, and interest charges will also apply. Please refer to the fee schedule for specific details.
Is there an annual fee for the imToken Card? If so, can I request a fee waiver?
A: The first year is free, and it's S$30 annually thereafter. You can request a fee waiver via the DCS Cards app, subject to approval.
What are the token top-up fee and other fees?
A: We strive to keep our fees low and reasonable. imToken Card offer an introductory low rate of 1% token top-up fee*. Here are highlighted fees and charges for imToken Card. Other fees and charges please refer to https://dcscc.com/legal/imToken-card-fees
Can I repay the card bill or top-up using other tokens?
A: All top-up transactions are conducted via DCS Token. Similar to other tokens, you have the flexibility to exchange any tokens for DCS Token on supported exchanges or DApps. Click here to learn how to get DUSD.
Where can I use the imToken Card?
A: Anywhere merchants that accept Mastercard online and at stores, in Singapore or overseas. You can also link the card to payment applications such as Alipay, GrabPay and more, subject to the policies and conditions of these applications.
Is there any fee for making payment?
A: Generally, there are no fees for making payments. Yet, certain merchants or sellers might apply special handling fees for credit card use. With the imToken Card, for non-SGD transactions, you'll receive a 1% rebate on foreign currency transaction fees.
Does it come with a physical card?
A: imToken Card comes with a physical card for the applicant with a Singapore address.
Can I withdraw cash? How much can I withdraw and in what currency?
A: Yes, you can withdraw cash from ATMs outside Singapore that support Mastercard. The currency available for withdrawal will usually be the local currency of the ATM or any currency supported by the ATM. Your withdrawal limit depends on your available limits. When you withdraw, there will be a withdrawal fee, and the ATM operator may impose an additional fee for the transaction.
Can it be linked to other payment applications such GrabPay, Alipay, WeChat Pay, Apple Pay, etc.
A: The imToken Card is a Mastercard credit card issued in Singapore. Generally, it works with various payment applications, but the compatibility is subject to the policies and conditions of these applications, which may change over time.
Are there other benefits associated with imToken Card?
A: imToken Card holders will enjoy the privilege of purchasing merchandise at discounted prices, such as the imKey hardware wallet. The imToken Mastercard automatically entitles holders to Mastercard Priceless Specials privileges. For more information, please visit the Mastercard Singapore website: https://specials.priceless.com/en-sg/homepage
When can I get support related to the imToken Card?
A: For any inquiries about the card itself, such as payment transactions, billing, terms, and personal information, please contact the DCS Card Centre hotline at +65 6571 0128 or email them at csd@dcscc.com. If you have questions related to the imToken App, including connecting the card to the app, bill repayment, token top-up, and general usage inquiries, please reach out to imToken customer support at support@token.im.