Please check it according to the followings:
|
arrival time |
common causes |
solutions |
|
|
transfer to imToken wallet |
instant |
recipient address error |
refer to this |
|
the recipient’s network is unstable |
ask the other party to refresh assets page |
||
|
transfer to other wallet |
different types of wallets have different time |
/ |
contact the recipient wallet customer service for help |
|
transfer to exchanges |
account balance updated after approved |
not approved |
contact the exchange customer service for help |
|
did not transfer to the correct address |
contact the exchange customer service for help |