Please check it according to the following:
|
Status |
Causes |
Solutions |
|---|---|---|
|
Unsubmitted transaction |
transfer request has not been accepted on chain |
click on “Resubmit” to send it again |
|
Pending |
miner fees too low |
be patient and wait, or select ”Accelerate” |
|
Transaction Failed |
gas is insufficient, or smart contract issue. Please click here for more information |
if you can not confirm specific reasons, please contact us |
|
having sent the same transaction repeatedly, the transaction with lower miner fees is canceled |
click ”Go to Etherscan for more details” to check the transfer details, then decide whether to make a new transfer |
Note:
- your assets will not be deducted before the transaction is successful
- if the transaction fails, the miner will still charge the miner fee and will not be refunded.