Before withdrawing from Coinbase to imToken, please make sure the token you want to withdraw is supported by imToken. When withdrawing, always check that the withdrawal network selected on Coinbase is exactly the same as the network of your receiving account in imToken.
For the same token, such as USDT, exchanges usually support withdrawals through multiple networks. You can choose the corresponding account address in imToken based on the network you want to use.
In other words, first confirm which account in imToken will receive the token, then select the matching withdrawal network on Coinbase. If the token is transferred to an incompatible network, it will not be displayed in your wallet.
Common Network Mappings
| Receiving account in imToken | Withdrawal / transfer network | Gas token required for future transfers |
| Ethereum account | Ethereum (ERC20) | ETH |
| Tron account | Tron (TRC20) | TRX |
| Base account | Base | ETH on Base |
| Arbitrum account | Arbitrum One | ETH on Arbitrum One |
| Polygon account | Polygon | POL |
| BTC account | Bitcoin | BTC |
Note: Ethereum, Base, Arbitrum, and other EVM accounts under the same wallet usually share the same address format. Always make sure the current account network in imToken matches the withdrawal network selected on Coinbase before transferring assets.
How to Withdraw to imToken
1. Switch to or Add the Corresponding Network Account in imToken
Open imToken and tap the account name in the upper-left corner. On the account selection page, switch to the account you want to use for receiving assets. The following steps use receiving ETH in an Ethereum account as an example.
- If you do not have the corresponding network account yet, go to My Profile - Manage wallets, then tap Add on the right side of the wallet where you want to add the account. Select the corresponding network icon and confirm.
- After the account is added, return to the wallet homepage to enter the newly added account. For example, select Ethereum to add an Ethereum account.
2. Verify and Copy the Receiving Address in imToken
- On the account homepage, tap Receive.
- After confirming that the current receiving account network is correct, tap Copy to copy the wallet address.
💡 If this is your first withdrawal, we recommend making a small test transfer first. After confirming that the test transfer has arrived successfully, you can proceed with a larger withdrawal.
3. Withdraw from Coinbase
- Open Coinbase and tap Transfer on the homepage, then select Send crypto.
- Paste the receiving address you copied from imToken into the Address field, or scan the QR code of the receiving address.
- Select the token you want to send.
- Select the network. Make sure it is exactly the same as your receiving account network in imToken. For example, if you copied an Ethereum account address from imToken, select the Ethereum network on Coinbase.
- Enter the amount you want to transfer, tap Preview - Self-custody wallet, and follow the on-screen instructions to enter the recipient’s full name and country of residence.
- Tap Continue. Before sending, carefully check the following information:
- Token and send amount
- Send network
- Receiving address
- After confirming that all information is correct, tap Send now, then complete the security verification on Coinbase and submit the transaction.
Tips
- Arrival time: The time it takes for the withdrawal to arrive depends on Coinbase’s review process and the status of the blockchain network. Please refer to the withdrawal page on Coinbase for the actual status.
- Gas fees for future transfers: After the withdrawal arrives, if you want to transfer the token out from imToken later, you will need the native token of the corresponding network to pay gas fees. Gas fees are charged by the blockchain network. For example, transfers on Ethereum require ETH, transfers on Tron require TRX, and transfers on Arbitrum usually require ETH on Arbitrum One.
- Withdrawal not received: If your withdrawal has not arrived after a long time, first check the transaction status, withdrawal address, withdrawal network, and Tx ID, also known as the transaction hash, in your Coinbase withdrawal record. You can then view the transaction details on the corresponding blockchain explorer. For troubleshooting, refer to “Why Hasn’t My Withdrawal from an Exchange Arrived in imToken?” If you still need help, contact us through Help & Feedback in the imToken app and provide the information above.
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For best security on managing large amounts of token, consider our hardware wallet, imKey.
Risk Warning: The content of this article does not constitute any form of investment advice or recommendation. imToken does not make any guarantees and promises for the third-party services and products mentioned in this article, nor assume any responsibility. Tokens investment has risks. You should carefully evaluate these investment risks and consult with relevant professionals to make your own decisions.