I’m really sorry about it. You do not create an account or give us your ETH or tokens to hold onto. We are simply an interface that allows you to easily interact with the Ethereum blockchain.
In order to ensure your security & privacy, no sensitive data is ever saved, stored, or transmitted when you use imToken. We only have access to the information that is publicly available on the blockchain.
Unfortunately, this means we cannot:
- Reverse or cancel transactions
- Access you account
- Recover your account
- Send your ETH or Tokens from one address to another
- Recover your private key
- Recover or reset your password